Legal and policy centre
The single reference for ASMH Africa’s institutional, contractual, academic, documentary and data-protection rules.
Review admission and payment terms, training rules and provisions concerning your personal data. Each document includes its version, effective date and references.
Contents
Sales and payment
Services, pricing, payment, instalments, refunds and aid.
- ASMH-AFRIQUE-POL-01Training Services and Digital Content Sales PolicyIt covers the service description, ordering stages, purchase confirmation, the start of service and a copy of the contract.Read document
- ASMH-AFRIQUE-POL-02Pricing, Fees, Currencies and Taxes PolicyASMH Africa is fully transparent when presenting the prices of its programmes and services.Read document
- ASMH-AFRIQUE-POL-03Payment, Invoicing and Receipts PolicyThis Policy governs payment methods, transaction statuses, invoices and receipts, and the protection of payment data.Read document
- ASMH-AFRIQUE-POL-04Instalments and Late Payment PolicyThis Policy governs instalment plans, grace periods, rescheduling, and protection of the trainee’s continuity of study and record.Read document
- ASMH-AFRIQUE-POL-05Reversal, cancellation and refund policyThis policy aims to regulate: The right to withdraw from a purchase remotely. Cancellation of candidacy before studying the file. Cancellation before activating the study. Withdrawal after starting the study. Calculating the value of used and unused units. Stopping future installments. Addressing unavailable services. Recovery when changing the program. Humanitarian and exceptional cases. Deadlines for studying the request and implementing the refund. How to object to the calculation result.Read document
- ASMH-AFRIQUE-POL-06Policy of discounts, offers, scholarships and educational aidThis policy governs discounts, offers, scholarships and aid, with clearly stated criteria, amounts and durations.Read document
Admission and journey
Admission, application, registration and journey changes.
- ASMH-AFRIQUE-POL-07Admission policy, eligibility requirements and ageThis policy defines admission requirements, required documents, and conditional or final decisions.Read document
- ASMH-AFRIQUE-POL-08Nomination policy and verification of documents, equations and languagesThe policy aims to ensure that admission decisions are based on correct information, stated requirements, and fair and proportionate handling of documents.Read document
- ASMH-AFRIQUE-POL-09Electronic registration and acceptance policy for the training contractThis policy distinguishes application, admission, enrolment and access activation, and governs electronic contract acceptance.Read document
- ASMH-AFRIQUE-POL-10Policy of postponement, freezing, transfer and withdrawalThis policy governs deferral, temporary suspension, transfer and withdrawal, including their academic and financial effects.Read document
- ASMH-AFRIQUE-POL-11Program implementation policy, modification or cancellationThe approved description consists of the name of the programme, its objectives, core units, estimated duration, style, language of instruction, success requirements, expected document and price. The description that was accepted upon registration is saved.Read document
Learning and assessment
Distance learning, progress, assessment and academic integrity.
- ASMH-AFRIQUE-POL-12Distance education policy, access and technical supportThe program page states, to the extent appropriate:Read document
- ASMH-AFRIQUE-POL-13Attendance, participation and academic progress policyThe mandatory attendance rate, required activities, dates, effect of absence, and any exceptions or appropriate arrangements will be shown before registration or at the beginning of the program.Read document
- ASMH-AFRIQUE-POL-14Evaluation, examinations and monitoring policyBefore the evaluation, the trainee is informed of its type, weight, date, duration, attempts, minimum success rate, permitted resources, and correction criteria.Read document
- ASMH-AFRIQUE-POL-15Policy on academic integrity, plagiarism and responsible use of artificial intelligenceThe trainee is obligated to ensure that the submitted work expresses his learning, to attribute sources, to respect cooperation instructions and permitted tools, and to maintain the confidentiality of test materials.Read document
Rights and conduct
Conduct, equality, accessibility, complaints and appeals.
- ASMH-AFRIQUE-POL-16Trainee behavior, discipline, equality and harassment prevention policyThe policy applies within the platform, sessions, messages, groups, events, practical training, and any activity directly related to the program, even if an approved external tool is used.Read document
- ASMH-AFRIQUE-POL-17Accessibility policy and appropriate arrangements for people with special needsThis policy provides reasonable accommodations to reduce digital, academic and communication barriers.Read document
- ASMH-AFRIQUE-POL-18Complaints, grievances, appeals and mediation policyThis policy organises support requests, complaints, grievances, appeals and mediation through a traceable process.Read document
Credentials
Diplomas, certificates, transcripts, verification and recognition limits.
Privacy and security
Personal data, cookies, communications and account security.
- ASMH-AFRIQUE-POL-20Privacy policy and personal data protectionThis policy explains how to collect, use, preserve, share and protect data when visiting the site, nominating, registering, studying, or requesting a document or support. The party responsible for the processing and the contracting party are specified in the legal notice, the collection page and the individual contract depending on the process.Read document
- ASMH-AFRIQUE-POL-21Cookies and Tracking Tools PolicyThis policy explains cookies, local storage, identifiers, pixels and similar tools, their purposes and the choices available to users.Read document
- ASMH-AFRIQUE-POL-22Electronic correspondence and marketing policy and consent to receive messagesThis policy governs administrative, academic and marketing communications, including consent and opt-out choices.Read document
- ASMH-AFRIQUE-POL-23Account and identity security and digital incident reporting policyOne account is created per person after appropriate verification. Its data must reflect the real situation. It is prohibited to create multiple accounts to cheat or impersonate others.Read document
Intellectual property and health notice
Content use, intellectual property and health limitations.
- ASMH-AFRIQUE-POL-24Intellectual property policy and licensing of use of lessons, books and videosThe rights to lessons, books, videos, grades, tests, and software may belong to the academy, institution, Canadian entity, African entity, training service provider, or external author. The right holder is determined according to the contract, notice, or mark affixed to the material.Read document
- ASMH-AFRIQUE-POL-25Health alert policy and limits of formation and practiceThe policy explains the limits of health-related programmes, trainee responsibilities, how examples and cases are presented, and the prevention of misleading professional claims.Read document
- ASMH-AFRIQUE-DOC-01Legal notice and academy informationThe website https://www.asmhafrica.com is the official website for ASMH Afrique services. It is operated by the legal entity identified below.Read document
- ASMH-AFRIQUE-DOC-02Terms of use of the website, portals, and study platformThese terms regulate the use of the public website, the nomination portal, the account, and the study platform. Mere browsing does not constitute acceptance of a purchase contract; The formation contract is formed according to POL-09 and DOC-03.Read document